{"id":8526,"date":"2023-01-04T17:27:00","date_gmt":"2023-01-04T23:27:00","guid":{"rendered":"https:\/\/twprod.wpengine.com\/b2b-email-marketing-a-beginners-guide\/"},"modified":"2025-07-22T15:21:58","modified_gmt":"2025-07-22T21:21:58","slug":"b2b-email-marketing-a-beginners-guide","status":"publish","type":"post","link":"https:\/\/www.tailwindapp.com\/blog\/b2b-email-marketing-a-beginners-guide","title":{"rendered":"Complete Beginner&#8217;s Guide to B2B Email Marketing"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/header-12-1.png\"><img decoding=\"async\" data-pin-nopin=\"true\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/header-12-1.png\" alt=\"A graphic of an open envelope with two people and a bidirectional arrow between them on an orange and yellow gradient background with the Tailwind logo.\" class=\"wp-image-25780 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/a><\/figure>\n\n\n\n<p>B2B, or business-to-business, email marketing is a proven method to nurture new leads, reach out to customers, and increase brand engagement.<\/p>\n\n\n\n<p>With impeccably curated, value-driven, engaging content, you can guide potential and new customers through the sales funnel from acquisition to purchase. Then, you can boost customer retention rates by keeping them in the loop and maintaining profitable relationships on both sides!<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-what-is-b2b-email-marketing\"><strong>What is B2B Email Marketing?<\/strong><\/h2>\n\n\n\n<p>B2B email marketing is just what it sounds like: <strong>sending email marketing campaigns to professionals and businesses instead of individual customers<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Brands that sell to or service other brands often rely on B2B marketing for raising awareness and lead generation. <\/p>\n\n\n\n<p>But B2B email marketing requires a slightly different approach than regular business-to-consumer (B2C) marketing.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-2-11.png\"><img decoding=\"async\" data-pin-nopin=\"true\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-2-11-683x1024.png\" alt=\"Graphic of an icon of two people with a bidirectional arrow between them and the text: What is B2B Email Marketing? B2B email marketing is just what it sounds like: sending email marketing campaigns to professionals and businesses instead of individual customers.\" class=\"wp-image-25781 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 683px; --smush-placeholder-aspect-ratio: 683\/1024;\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-b2b-email-marketing-important\"><strong>Why is B2B Email Marketing Important?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Email is one of the most effective channels for B2B marketing. Studies have shown that<a rel=\"noreferrer noopener\" href=\"https:\/\/blog.hubspot.com\/marketing\/email-marketing-stats\" target=\"_blank\"> <\/a><a href=\"https:\/\/www.emailtooltester.com\/en\/blog\/email-marketing-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">email has an ROI of 3600%<\/a>!<\/p>\n\n\n\n<p>That\u2019s because email allows you to target your messages specifically to the people who would be most interested in what you have to say.&nbsp;<\/p>\n\n\n\n<p>You can segment your email lists by factors like job title, industry, or specific interests.<\/p>\n\n\n\n<p>And since email is a two-way street, it\u2019s also an excellent way to nurture relationships with your customers and build a rapport with potential leads.<\/p>\n\n\n\n<p>Whether you\u2019re a B2C or B2B brand, email marketing is arguably more powerful than any other marketing channel.<\/p>\n\n\n\n<p>Not only can you reach your whole target audience at once, but you can do so quickly and cheaply. Plus, B2B email marketing offers tons of marketing strategies and perks like:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-3-11-1.png\"><img decoding=\"async\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-3-11-1-683x1024.png\" alt=\"A colorful graphic with the text: B2B email marketing offers tons of marketing strategies and perks like: generating leads, curating relationships, retaining customers, relating to your target audience, building brand authority, encouraging customer advocacy, closing sales\" class=\"wp-image-25786 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 683px; --smush-placeholder-aspect-ratio: 683\/1024;\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-generating-leads\"><strong>Generating Leads<\/strong><\/h3>\n\n\n\n<p>Email marketing makes finding and nurturing potential sales easy. With a well-crafted sign-up form that exchanges value for email addresses, you can quickly build a subscriber list.<\/p>\n\n\n\n<p>From there, you can segment your leads by their interests and position in the sales funnel to create targeted email campaigns that close deals.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-curating-relationships\"><strong>Curating Relationships<\/strong><\/h3>\n\n\n\n<p>Email marketing lets you reach out to sales leads and existing customers anytime, anywhere. Once a contact subscribes, you can send a welcome email to start the relationship on the right foot.<\/p>\n\n\n\n<p>You can continue building rapport by sharing helpful resources, educational content, and updates on your product or service.<\/p>\n\n\n\n<p>With B2B email marketing, you can keep your company top-of-mind with every subscriber. By sharing timely updates, exclusive offers, and stories about your brand, you can remind leads and customers why they subscribed!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-retaining-customers\"><strong>Retaining Customers<\/strong><\/h3>\n\n\n\n<p>Once you convert leads to buyers, you have to retain them. Once again, a solid B2B email marketing strategy makes it easy. You can craft a curated email campaign to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encourage sales<\/li>\n\n\n\n<li>Thank buyers for purchases<\/li>\n\n\n\n<li>Improve onboarding<\/li>\n\n\n\n<li>Educate customers on using your product or service<\/li>\n\n\n\n<li>Answer questions<\/li>\n\n\n\n<li>Send renewal and product offerings<\/li>\n<\/ul>\n\n\n\n<p>Done well, you can even use B2B email marketing to re-engage cold leads and win back lost customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-relating-to-your-target-audience\"><strong>Relating to Your Target Audience<\/strong><\/h3>\n\n\n\n<p>B2B email marketing offers unique opportunities to format, design, and distribute your email content.<\/p>\n\n\n\n<p>The format offers immense flexibility and opportunities for personalization that TV ads or flyers just can\u2019t match.<\/p>\n\n\n\n<p>Plus, audience expectations remain laxer for emails\u2014some days you can present research; others, you can ham it up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-brand-authority\"><strong>Building Brand Authority<\/strong><\/h3>\n\n\n\n<p>The value should reign in your brand, whether you\u2019re raising product awareness, educating new buyers, or reporting your latest research.<\/p>\n\n\n\n<p>Every email is an opportunity to deliver industry-leading, relevant content. Do this enough times, and your email subscribers will come to see you as an authority in your industry.<\/p>\n\n\n\n<p>The brand authority will give you more credibility when making a sales pitch down the road.<\/p>\n\n\n\n<p>It may also lead to organic link-building opportunities and social media shares.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-encouraging-customer-advocacy\"><strong>Encouraging Customer Advocacy<\/strong><\/h3>\n\n\n\n<p>B2B email marketing makes it easy to turn customers into brand ambassadors. Use emails to deliver information, offer helpful links, and promote referral programs.<\/p>\n\n\n\n<p>The more sharable and accessible your information, the easier your customers become your marketers.<\/p>\n\n\n\n<p>Also, don&#8217;t forget to engage with your audience: if someone replies to your email, reply to them as well!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-closing-sales\"><strong>Closing Sales<\/strong><\/h3>\n\n\n\n<p>Last but not least, email marketing removes some of the pressure off your sales team. With well-designed B2B email marketing campaigns, you can nurture sales through the funnel and allow your marketing teams to focus on meeting goals and closing the final purchase.<\/p>\n\n\n\n<p>The trick is to combine an effective email marketing strategy with top-notch automation. With a little help from the sales experts on your team, you can take your B2B email marketing results to the next level.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-b2b-email-marketing-requires-unique-email-strategies\"><strong>Why B2B Email Marketing Requires Unique Email Strategies<\/strong><\/h2>\n\n\n\n<p>B2B and B2C email marketing share some overlaps\u2014but ultimately, you need to rethink your entire strategy.<\/p>\n\n\n\n<p>Think of it like identical doors with different locks: while you want to accomplish the same goal, you need different keys to get in.<\/p>\n\n\n\n<p>Let\u2019s look at a few ways B2B email marketing differs from its B2C counterpart:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-targeting-tactics\"><strong>Targeting Tactics<\/strong><\/h3>\n\n\n\n<p>B2C brands have it easy: they market to one consumer at a time. But B2B email marketers have to target whole companies <em>and <\/em>specific individuals within each company.<\/p>\n\n\n\n<p>Effectively, that means your email campaigns need to provide value to the business while speaking to a particular person within a company.<\/p>\n\n\n\n<p>So in comparison to B2C, you need to make the sales twice: once to a company and once to a decision maker. (Yes, we know that the decision maker is essentially deciding on behalf of the company, but you get what we mean!)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-sales-cycle\"><strong>The Sales Cycle<\/strong><\/h3>\n\n\n\n<p>Buying something for yourself generally takes just a few minutes if you know what you want. But companies require multiple layers of coordination, budget analysis, and approval.<\/p>\n\n\n\n<p>In B2B email marketing, that means creating more emails to nurture customers down the pipeline.<\/p>\n\n\n\n<p>And since email marketing campaigns are designed to lead customers through sales cycles step-by-step, you can expect B2B email marketing campaigns to take longer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-content\"><strong>Email Content<\/strong><\/h3>\n\n\n\n<p>When you write B2C email campaigns, you can generally be flashier and more promotional about your brand. But when you\u2019re connecting with businesses, the math changes.<\/p>\n\n\n\n<p>B2B email marketing tends to succeed when brands focus on providing information, resources, and logical arguments. Forget repurposing B2C content\u2014you\u2019ll have to develop a whole new strategy.<\/p>\n\n\n\n<p>You need to write professional copy for professional consumers. &#8220;Best Ways To Be Productive&#8221; probably won&#8217;t cut it. The content in the emails will need to be insightful, sharing valuable tips or leading to a valuable information source.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-b2b-email-marketing-by-the-numbers\"><strong>B2B Email Marketing by the Numbers<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>B2B email marketing is incredibly effective.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/contentmarketinginstitute.com\/wp-content\/uploads\/2019\/10\/2020_B2B_Research_Final.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">81%<\/a> of B2B email marketers rely on emails as their primary content delivery system.<\/li>\n\n\n\n<li><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/content-marketing-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">91% of business-to-business<\/a> organizations believe their email marketing strategy is one of their most important content marketing methods.<\/li>\n<\/ul>\n\n\n\n<p>While that hints at the success of the strategy, that level of competition also means you need to bring your A-game every time.<\/p>\n\n\n\n<p>Any company can send out<a data-type=\"post\" data-id=\"25264\" href=\"https:\/\/www.tailwindapp.com\/blog\/how-to-create-a-successful-email-newsletter\" target=\"_blank\" rel=\"noreferrer noopener\"> email newsletters<\/a>, but to stand out from the crowd you\u2019ll need to design email campaigns that actually convert.<\/p>\n\n\n\n<p>But when it does work, it <em>really <\/em>works. As we mentioned, the <strong>ROI on B2B email marketing can be as high as 3,600%. In other words, for every $1 you spend on marketing, you\u2019ll generate up to $36 in returns<\/strong>. Phew!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-4-3-1.png\"><img decoding=\"async\" data-pin-description=\"81% of B2B email marketers rely on emails as primary content delivery system. Find out how to make B2B email marketing work for you in this guide!\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-4-3-1-683x1024.png\" alt=\"Colorful infographic with two different statistics: 81% of B2B email marketers rely on emails as their primary content delivery system; 91% of business-to-business organizations believe their email marketing strategy is one of their most important content marketing methods.\" class=\"wp-image-25783 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 683px; --smush-placeholder-aspect-ratio: 683\/1024;\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-b2b-email-marketing-best-practices\"><strong>B2B Email Marketing Best Practices<\/strong><\/h2>\n\n\n\n<p>Just like B2C email marketing strategies, B2B email campaigns that follow best practices tend to drive better results. Consider the following:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-focus-on-email-design\"><strong>Focus on Email Design<\/strong><\/h3>\n\n\n\n<p>Your email design should reflect the values and expectations of your industry. If you\u2019re in cosmetics, fun, bright, and bubbly probably fits in better than if you\u2019re in defense.<\/p>\n\n\n\n<p>Doing some industry research and designing your own templates to spec can go a long way here. But do not overdo it. Minimalistic and simple emails can work great as well!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-templates\"><strong>Use Templates<\/strong><\/h3>\n\n\n\n<p>Using or building a library of on-brand email templates can help you work smarter and quicker.<\/p>\n\n\n\n<p>Though it requires some time upfront, you\u2019ll thank yourself later when you\u2019re cranking out everything from welcome emails to<a rel=\"noreferrer noopener\" href=\"https:\/\/www.tailwindapp.com\/blog\/post-purchase-emails\" target=\"_blank\"> post-purchase emails<\/a> in minutes. Remember: if your desired audience can tell you\u2019re using templates, you\u2019re doing it wrong.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-write-great-personalized-subject-lines\"><strong>Write Great (Personalized) Subject Lines<\/strong><\/h3>\n\n\n\n<p>While email subject lines are always important, when you\u2019re in B2B email marketing, annoying or suspicious subject lines get discarded that much faster.<\/p>\n\n\n\n<p>The busier your audience, the less likely they\u2019ll put up with bad writing or tons of spammy symbols.<\/p>\n\n\n\n<p>Research shows that<a href=\"https:\/\/www.salesforce.com\/blog\/email-marketing-stats-blog\/#:~:text=64%25%20of%20people%20say%20they,email%20in%20the%20prior%20week.\" target=\"_blank\" rel=\"noreferrer noopener\"> 2\/3 of people<\/a> open emails based on subject lines alone. While under 60 characters is standard, studies suggest about 40 characters (~7 words) should do the trick.<\/p>\n\n\n\n<p>The key is to write short <a href=\"https:\/\/www.tailwindapp.com\/blog\/email-subject-lines\" data-type=\"post\" data-id=\"25754\" target=\"_blank\" rel=\"noreferrer noopener\">email subject lines<\/a> that pack a big punch in a little package.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-personalize-when-possible\"><strong>Personalize When Possible<\/strong><\/h3>\n\n\n\n<p>Personalization in B2B email marketing can boost important<a href=\"https:\/\/www.tailwindapp.com\/blog\/email-metrics-analytics\" data-type=\"post\" data-id=\"24443\" target=\"_blank\" rel=\"noreferrer noopener\"> email analytics<\/a> like open rates, click-throughs, and drive conversions.<\/p>\n\n\n\n<p>Addressing recipients by name and title, referencing employers, and sprinkling in other tidbits make your emails feel more conversational. And with email automation, you can personalize everything from subject lines to sign-offs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-keep-it-short-and-sweet\"><strong>Keep It Short and Sweet<\/strong><\/h3>\n\n\n\n<p>Your ideal email copy length should range from 50-125 words to balance information value with short attention spans.<\/p>\n\n\n\n<p>But brevity doesn\u2019t mean lacking substance\u2014you can pack in tons of value with smart formatting, strategic design, and images.<\/p>\n\n\n\n<p>The first sentence of your email especially matters. It is one of the few things that the recipient sees immediately before opening the message.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-be-conversational\"><strong>Be Conversational<\/strong><\/h3>\n\n\n\n<p>When writing B2B email marketing campaigns, it\u2019s easy to get stuck in \u201cprofessional mode\u201d and read as stiff or impersonal.<\/p>\n\n\n\n<p>But even targeting brands, you\u2019re still talking to people and fostering crucial relationships. While you may stray slightly more formal than B2C marketers, don\u2019t be afraid to show enthusiasm, joke around, and stay light and engaging.<\/p>\n\n\n\n<p>Just don&#8217;t overdo it!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-include-a-relevant-call-to-action-cta\"><strong>Include a Relevant Call-to-Action (CTA)<\/strong><\/h3>\n\n\n\n<p>Adding a relevant call-to-action allows you to take your connection with your audience to the next level.<\/p>\n\n\n\n<p>Every call-to-action should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inform readers of the action you want them to take<\/li>\n\n\n\n<li>Answer the question: \u201cWhat\u2019s in it for me?\u201d<\/li>\n\n\n\n<li>Be placed so it\u2019s visible and accessible<\/li>\n\n\n\n<li>Naturally fit into the body of the email<\/li>\n<\/ul>\n\n\n\n<p>You can use this chance to guide their next steps, such as visiting a landing page or blog post. Just make sure it\u2019s relevant and fits into the context of your copy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-images-and-video\"><strong>Use Images and Video<\/strong><\/h3>\n\n\n\n<p>In B2B, as in B2C, visuals matter. Around<a href=\"https:\/\/blog.hubspot.com\/marketing\/visual-content-marketing-strategy?__hstc=150320169.ee6a14667930b9a7574d9bc05a3d91f2.1658981969147.1658981969147.1658981969147.1&amp;__hssc=150320169.1.1658981969147&amp;__hsfp=1268645438\" target=\"_blank\" rel=\"noreferrer noopener\"> 32% of marketers<\/a> consider visuals important for their messaging.<\/p>\n\n\n\n<p>Adding 1-3 images can promote higher click-through rates, while videos can <a href=\"https:\/\/www.campaignmonitor.com\/resources\/guides\/video-in-email\/\" target=\"_blank\" rel=\"noreferrer noopener\">increase clicks by 65%<\/a> and reduce unsubscribe rates by 26%.<\/p>\n\n\n\n<p>You can also use these alternate mediums to introduce new context, value, and personalization into your strategy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-save-time-with-automation\"><strong>Save Time with Automation<\/strong><\/h3>\n\n\n\n<p>Email marketing automation lets you speed up mundane tasks, such as tagging and segmenting email lists, setting up drip campaigns, and sending relevant updates.<\/p>\n\n\n\n<p>Not only does this save you time, but it also allows you to focus on other areas of your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-types-of-b2b-email-marketing-campaigns\"><strong>Types Of B2B Email Marketing Campaigns<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>There are many different types of email marketing campaigns that you can send, each with its own goal. We could group them into three main categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Relationship<\/strong>: an email with a high informational value that helps to establish trust with the recipient.<\/li>\n\n\n\n<li><strong>Transaction<\/strong>: in this category, you would have emails that promote specific products or services with the goal of making a sale.<\/li>\n\n\n\n<li><strong>Loyalty<\/strong>: email campaigns sent to customers who have already made a purchase, aimed at maintaining customer loyalty and keeping them coming back for more.<\/li>\n<\/ul>\n\n\n\n<p>Now that we have this out of the way, let&#8217;s have a look at some of the types of B2B Email Marketing Campaigns that you will be sending. Think of it as an inspiration:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-5-2-1.png\"><img decoding=\"async\" data-pin-description=\"Learn everything there is to know about B2B Email Marketing campaigns, and how to put a successful campaign together with this guide.\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-5-2-1-683x1024.png\" alt=\"Colorful infographic with the text: Types of B2B email marketing campaigns: 1. Drip campaigns, 2. welcome emails, 3. product updates, 4. customer reactivation, 5. educational emails, 6. case studies, 7. promotional emails, 8. feedback requests\" class=\"wp-image-25784 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 683px; --smush-placeholder-aspect-ratio: 683\/1024;\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-drip-campaigns\"><strong>Drip Campaigns<\/strong><\/h3>\n\n\n\n<p>This is usually the first step in the email marketing funnel. A prospect left you their email through a lead magnet, and now you have to convert them. A drip campaign is a set of emails, sent in a 3-5 days sequence, trying to convert the warm lead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-welcome-emails\"><strong>Welcome Emails<\/strong><\/h3>\n\n\n\n<p>After the lead is converted, you now have to nurture them. They don&#8217;t know much about you, so you have to introduce yourself and your company. In a <a href=\"https:\/\/www.tailwindapp.com\/blog\/how-to-write-welcome-emails\" data-type=\"post\" data-id=\"24596\" target=\"_blank\" rel=\"noreferrer noopener\">welcome email<\/a>, you will be introducing the company, its mission, and maybe some key people. This is the first step in building a relationship.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-product-updates\"><strong>Product Updates<\/strong><\/h3>\n\n\n\n<p>These campaigns are focused on the great new things that your product is now able to offer.&nbsp; It&#8217;s important to show not only that your product is constantly improving but also that you are keeping up with the trends in your industry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-customer-reactivation\"><strong>Customer Reactivation<\/strong><\/h3>\n\n\n\n<p>At some point, your customers will stop using your product. Reach out to those passive customers and show them how your product has changed and why it&#8217;s worth their time to return.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-educational-emails\"><strong>Educational Emails<\/strong><\/h3>\n\n\n\n<p>With this campaign, your goal would be to educate your new customers on how to use your product. The important thing is to ensure that your customers know that you are there to help them and want them to succeed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-case-studies\"><strong>Case Studies<\/strong><\/h3>\n\n\n\n<p>Nothing beats a great case study. This is a great opportunity to show what your product can do and how impactful it can be. People like to relate, and there is nothing more that we want to relate to than a good success story.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-promotional-emails\"><strong>Promotional Emails<\/strong><\/h3>\n\n\n\n<p>To make a sale, you have to ask for the sale!&nbsp; This campaign would be designed to promote a specific product or service. For existing customers, cross-sell campaigns are a great pick for expanding your collaboration. For prospects, a time-limited discount or a trial could do the trick!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-feedback-requests\"><strong>Feedback Requests<\/strong><\/h3>\n\n\n\n<p>You know that saying about &#8220;unknown unknowns,&#8221; right? Sometimes, you just don&#8217;t even know what problem the clients are having. Something like a hidden bottleneck. Getting truthful and extensive feedback is the only way how to &#8220;uncork&#8221; it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-create-converting-b2b-email-marketing-strategies\"><strong>How to Create Converting B2B Email Marketing Strategies<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Now that we\u2019ve covered best practices and types of campaigns, let\u2019s look at some strategies to create converting B2B email marketing campaigns:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-profile-your-buyer-persona-s\"><strong>Profile Your Buyer Persona(s)<\/strong><\/h3>\n\n\n\n<p>As a B2B marketer, your goal isn\u2019t to reach one person but a company\u2019s decision-making unit (DMU). A DMU usually consists of multiple people who will scrutinize your emails, products, and value add.<\/p>\n\n\n\n<p>To engage the decision-makers, you\u2019ll need to profile company and individual buyer personas and to segment campaigns accordingly.<\/p>\n\n\n\n<p>In B2B email marketing, your buyer personas represent both companies (industry, size, budget) and individuals (age, location, and pain points by job title).<\/p>\n\n\n\n<p>Using specific personas helps you engage individuals throughout the organization and market product(s) to your ideal audience at all levels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-6-2.png\"><img decoding=\"async\" data-pin-description=\"There are some key strategies for creating converting B2B email marketing campaigns- profiling buyer personas, thinking like a buyer, and growing your list organically... plus so much more!\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-6-2-683x1024.png\" alt=\"Colorful infographic with the text: how to create converting B2B email marketing campaigns\" class=\"wp-image-25787 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 683px; --smush-placeholder-aspect-ratio: 683\/1024;\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-think-like-a-buyer\"><strong>Think Like a Buyer<\/strong><\/h3>\n\n\n\n<p>Once you have buyer personas, you\u2019ll want to tailor emails by role and pain points. For instance, you\u2019d send different content to the person who uses your product versus the person who approves their department budget.<\/p>\n\n\n\n<p>While you want to provide value at all levels, the <em>type <\/em>of value you promote should vary accordingly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-grow-your-list-organically-and-keep-it-clean\"><strong>Grow Your List Organically \u2013 and Keep It Clean<\/strong><\/h3>\n\n\n\n<p>Buying B2B email marketing lists sounds like a great way to get ahead. Realistically, though, you may alienate potential customers and end up in hot water legally.<\/p>\n\n\n\n<p>Instead, focus on <a href=\"https:\/\/www.tailwindapp.com\/blog\/how-to-grow-email-list\" data-type=\"post\" data-id=\"24902\" target=\"_blank\" rel=\"noreferrer noopener\">growing your email list<\/a> organically. It may take longer, but you\u2019ll see better results if everyone on your subscriber list <em>wants <\/em>to be there.<\/p>\n\n\n\n<p>In a similar vein, take care to trim your list regularly. Unwanted or fake contacts can negatively affect your send reputation, increase bounce rates, and result in poor stats in your campaign analytics.<\/p>\n\n\n\n<p>After all, if you\u2019re not sending emails to valid addresses that want content, what\u2019s the point?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-segment-for-relevance\"><strong>Segment for Relevance<\/strong><\/h3>\n\n\n\n<p>Email segmentation tools make it easy to group email subscribers according to characteristics like company, job role, industry, and budget.<\/p>\n\n\n\n<p>Not all of your leads need or want the same things, so strategizing by a group can help you achieve better results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-plan-your-campaign-in-stages\"><strong>Plan Your Campaign in Stages<\/strong><\/h3>\n\n\n\n<p>Email marketing cycles should mirror the customer journey. By providing valuable content on customers\u2019 timeliness, you can provide relevance and drive more conversions. Generally, you should tailor content to the five steps of the customer cycle:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Awareness of your brand<\/strong>: eBooks, how-to guides, and thought leadership can familiarize leads with your product.<\/li>\n\n\n\n<li><strong>Consideration of your products<\/strong>: Customer testimonials, product demos, and case studies can provide more information.<\/li>\n\n\n\n<li><strong>Deciding if your product fits their budget and can provide ROI<\/strong>: Free trials, discounts, and cost estimates can provide incentives to convert.<\/li>\n\n\n\n<li><strong>Retention involves renewing subscriptions, buying products, or continuing relationships<\/strong>:  Tutorials and high-level educational content can keep clients engaged.<\/li>\n\n\n\n<li><strong>Advocating for your brand as a customer<\/strong>: Surveys and referral programs can turn loyal customers into brand advocates.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-drip-your-campaigns\"><strong>Drip Your Campaigns<\/strong><\/h3>\n\n\n\n<p>Drip campaigns are useful marketing tools for guiding customers down the sales pipeline. Setting up automated email sequences that trigger when leads act saves you time and can speed up the sales cycle. Just be sure to create content before you activate a campaign. So no improvisations on the go!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-consider-frequency\"><strong>Consider Frequency<\/strong><\/h3>\n\n\n\n<p>B2B email marketing works best when you send just 1-5 emails per month. (Though effective frequency varies by audience.) The goal is to keep your brand relevant without spamming leads or clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-send-cold-emails-carefully\"><strong>Send Cold Emails Carefully<\/strong><\/h3>\n\n\n\n<p>Generally, we advise against cold emails for B2C marketers, but the rules are murkier in the B2B world. A cold email <em>can <\/em>pay off if you\u2019re reaching out to leads you genuinely believe could benefit from your product. Just remember to research contacts before you reach out and make sure they fit your buyer persona!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-timing-is-everything\"><strong>Timing is Everything<\/strong><\/h3>\n\n\n\n<p>B2B email marketing campaigns work best when you time them properly. The<a href=\"https:\/\/www.tailwindapp.com\/blog\/the-best-time-to-send-marketing-emails\" target=\"_blank\" rel=\"noreferrer noopener\"> best times to send emails<\/a> differ between audiences and businesses, as well as what stage your leads are in. Your analytic data can provide specific insights for your email marketing team.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-make-sure-your-emails-offer-value\"><strong>Make Sure Your Emails Offer Value<\/strong><\/h3>\n\n\n\n<p>Every email you send should offer value to your customers. While B2C customers often respond to emotions and entertainment, B2B email marketing customers want logic, a positive ROI, and to grow with you. To ensure you provide this value, every email should answer three questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What\u2019s the offer?<\/li>\n\n\n\n<li>What\u2019s the value for the reader?<\/li>\n\n\n\n<li>What should they do next?<\/li>\n<\/ul>\n\n\n\n<p>Providing this level of value extends to your call-to-action. When you align value with relevance and customer interests, you\u2019re more likely to succeed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-stay-on-message\"><strong>Stay on Message<\/strong><\/h3>\n\n\n\n<p>When customers subscribe to email lists, it\u2019s because they want to know more about your product and brand\u2014and they trust you to provide it.<\/p>\n\n\n\n<p>Don\u2019t abuse that trust by spamming contacts with useless or off-topic content. Staying on message and only emailing when you can provide real value will keep your emails out of the trash.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-track-results\"><strong>Track Results<\/strong><\/h3>\n\n\n\n<p>Once you\u2019ve finalized and sent out your campaign, it\u2019s time to analyze the results.<\/p>\n\n\n\n<p>That doesn\u2019t mean you should gather data points willy-nilly. It\u2019s important to set goals for each campaign along with attainable metrics. (For instance, if you want to drive demos, you\u2019d measure how many demo sign-ups you saw after the relevant campaign.)<\/p>\n\n\n\n<p>As you gather this information, analyze which factors lead to content marketing success. Then, you can use this information to optimize future campaigns.<\/p>\n\n\n\n<p>But as a B2B email marketer, your work never ends. What works now might fail in three months, so monitoring data in every email campaign is crucial.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-takeaways\"><strong>Key Takeaways<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B2B email marketing remains one of the top ways for B2B brands to nurture leads, convert sales, and maintain lasting client relationships.<\/li>\n\n\n\n<li>While it takes time and effort to learn, your marketing efforts will have you snatching up new subscribers and driving conversions in no time!<\/li>\n\n\n\n<li>Testing every part of the email marketing campaigns should never stop.<\/li>\n\n\n\n<li>You should always keep monitoring the data (and track everything) so you can make changes to improve your marketing strategy.<\/li>\n\n\n\n<li>B2B is about persuading the company and the person who reads your emails.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs\"><strong>FAQs<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-is-email-b2b-marketing-the-best-strategy-for-my-small-business\"><strong>Is Email B2B Marketing the Best Strategy for My Small Business?<\/strong><\/h3>\n\n\n\n<p>Email marketing is one of the most effective conversion strategies for most businesses both big and small! It\u2019s easier to segment your audience with personal information that can make it easier to make contact in a more effortless, relevant way.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-some-common-b2b-email-marketing-examples\"><strong>What are Some Common B2B Email Marketing Examples?<\/strong><\/h3>\n\n\n\n<p>We already listed a few examples in this guide, such as Welcome emails. But other common examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Curated content<\/li>\n\n\n\n<li>Announcements<\/li>\n\n\n\n<li>Promotions<\/li>\n\n\n\n<li>Gated content<\/li>\n\n\n\n<li>Events<\/li>\n\n\n\n<li>Surveys<\/li>\n<\/ul>\n\n\n\n<p>There are many more examples, and depending on your business goals, you may use all or only some of these examples.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-b2b-email-marketing-strategies-to-avoid\"><strong>What Are B2B Email Marketing Strategies to Avoid?<\/strong><\/h3>\n\n\n\n<p>There are so many great email strategies out there for you to use. Don\u2019t fall victim to poor ones or errors!<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Errors including incorrect personalizations and information<\/li>\n\n\n\n<li>Not having segmentation in your listing<\/li>\n\n\n\n<li>Content of the email not matching the subject line<\/li>\n\n\n\n<li>Not including preheaders<\/li>\n\n\n\n<li>Including too many CTAs<\/li>\n\n\n\n<li>Not sending out newsletters<\/li>\n\n\n\n<li>Being too frequent or infrequent with your email scheduling<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-medium\"><a href=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-1-12-1.png\"><img decoding=\"async\" data-pin-description=\"B2B email marketing is a strategy with a ROI potential of up to 3,600%. We created a comprehensive guide for you to perfect your B2B email marketing strategy in just a few steps!\" data-pin-title=\"Complete Beginner's Guide to B2B Email Marketing\" data-src=\"https:\/\/twprod.wpengine.com\/wp-content\/uploads\/2023\/05\/pin-1-12-1-200x300.png\" alt=\"A graphic of an open envelope with two people and a bidirectional arrow between them on an orange and yellow gradient background with the blog post title and Tailwind logo.\" class=\"wp-image-25788 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/300;\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>With impeccably curated, value-driven, engaging content, you can guide potential and new customers through the sales funnel from acquisition to purchase. Then, you can boost customer retention rates by keeping them in the loop and maintaining profitable relationships on both sides!<\/p>\n","protected":false},"author":134,"featured_media":8534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_block_theme_hide_title":false,"footnotes":""},"categories":[14,6],"tags":[63],"class_list":{"0":"post-8526","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-email-marketing","8":"category-tailwind-blog","9":"tag-email-marketing-101","11":"with-featured-image"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Complete Beginner&#039;s Guide to B2B Email Marketing - Tailwind Blog<\/title>\n<meta name=\"description\" content=\"With impeccably curated, value-driven, engaging content, you can guide potential and new customers through the sales funnel from acquisition to purchase. 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